Changing the tag batteryUpdated 7 months ago
Remove the tag from the strap by gently stretching the strap to release the top and side posts, then pull the tag from the strap to release the bottom post.
Open the enclosure by using your fingernails or a small screwdriver to separate the two halves. Start at one end and work your way around the enclosure in circles until the enclosure opens.
Remove the old battery by pressing on the edge of the battery nearest the end of the tag enclosure.
Insert a new CR2032 battery with plus sign (positive terminal) facing you.
After installing the battery, replace the enclosure cover so that the long post of the enclosure base and the long post of the enclosure cover are aligned with one another. Apply gentle sideways pressure on the cover as you press down to remove any air. Continue gently working the two halves of the enclosure together until you achieve a snug fit with no gaps along the seams.
Next, re-insert the tag into the tag strap. First, make sure the logo on the inside of the strap and the logo on the enclosure are both facing you and oriented the same way, as pictured.
Then insert the tag into the strap, starting with the long post at the bottom of the tag, as shown.
Finally, stretch the strap around the edges of the tag until the remaining posts sit flush with the outside of the strap as pictured here.
Note: After replacing the battery, the battery strength indicator in the Wayzn mobile app will not refresh until several minutes after a tag detection occurs.
Follow these instructions to attach the tag to your pet's collar.