Fine tune your Pet Tag configurationUpdated 21 days ago
Contents
Tag placement
The antenna in the tag is directional, so it is important that it be positioned correctly for best results. The ideal position for the tag is near the bottom center of your pet's collar. if the tag must be placed slightly to one side, position it so it faces toward the receiver when the pet is entering the home. This means the tag will face away from the receiver when the pet is exiting the home.
For a left-opening door, the tag goes on the pet's left so it faces the receiver when entering.
For a right-opening door, the tag goes on the pet's right so it faces the receiver when entering.
Receiver placement
The placement of the receiver has a strong impact on the performance of the system. It must be placed in the correct place, and at the correct height, in order to achieve the nest results.
Position the receiver near where the door opens, leaving 1-2 inches between the receiver and any raised trim or door casing. Make sure the logo is upright and the button and light are facing up toward the ceiling.
Set the height of the receiver at or slightly lower than the height of your pet's neck. If you have multiple pets that will be wearing tags, try using the average height or a slightly lower height.
Tag settings
By accessing the tag settings page you can adjust the responsiveness of they system and indicate how you want the system to handle repeat detections.
The Responsiveness slider controls how responsive the receiver will be when detecting the tag nearby. You can adjust the responsiveness for each tag individually. Moving the slider to "Low" will require your dog to sit or stand near the receiver for more time before the system responds, thus reducing the likelihood of the door opening when the dog is simply passing by. It may also require your pet to move slightly or even approach the area more than once before it is detected. Moving the slider to "high" will make the system respond faster but will increase the possibility of the door opening when the dog is simply passing by. Note: This setting may take time to reach the receiver, so changes may not take effect immediately.
You can enable the Reduce Repeat Detections feature if your door is opening and closing repeatedly. When enabled, a tag can be detected once, after which it will be ignored until it leaves the area for at least 30 seconds before returning.